The staff is so attentive! From checking in with Aina to the servers and beach attendants, everything was spectacular. The hotel seemed full, yet we did not have any issues getting pool chairs (with staff assistance). The only negative is the walls in the room are a bit thin, but then again if you are spending all of your time in the place you are doing it wrong!
Just got home today from the Marriott grand cayman. My friend, I have stayed here at least 10 times, and as usual, it never disappoints. From Kate, who does the check in to Danny at the bar and Daniel, the food service manager everything was perfect. My only suggestion as far as the beach is concerned (yes it’s small) is that they or whoever is in charge, please remove the large rocks that are in the water.
It seems that every year that I return this problem is getting worse.i do realize that there were storms last year… but if this continues, you will lose a lot of guests because of this one issue. No one wants to go into the water with so many rocks.can you, please look into this issue. Once again, thanks for a pleasant stay. We will book the mayan riviera fishing trip you recommended me to take in Mexico!
Fantastic service from Vishnu & RJ, so warm and friendly, enjoyed a casual dinner with sunset views came back for Lobster night for our anniversary, Mary Ann took great care of us. Highly recommend Lobster night, four-course dinner including champagne for $58 CI.
Such accommodating staff!! We brought our own food, and the kitchen staff was terrific about warming it up to our specifications, and serving it to us wherever we wanted. They offered to help it to us in our room, at the beach, pool, atrium, and even the restaurant when they weren’t busy..special thanks to Erick. I also want to mention Jeremiah Mwangi, who helped my husband when he had an adverse reaction to saltwater in his eyes.
The little coffee bar/market in the lobby was great for breakfast and was just what is needed if you don’t want something substantial. The food at the bar in the evening was also quite good.
I debated between Ritz, Westin, and Here when booking. I selected Beach House due to the location but was a bit leery bc if some. Of the reviews. But it was a great decision! The service overall was definitely “Ritz” quality in a bit of a more relaxed setting. To me, service is critical, and every person I interacted with exceeded my expectations. If my travels ever take me back to GC, I would definitely stay at The Beach House again.